54. Can’t Keep Up
During an insanely busy weekend before Christmas, a Karen was complaining to every associate about how messy our store was. The manager had relieved the girl at the fitting room and was helping to hang up the clothes. Karen pulled her stunt and was trying to make a point that we were messy and a horrible place to shop. The manager’s response was legendary.
She told her, “Ma’am, we’re messy at the moment because we’re a popular store. And the biggest reason is because of women like you who can’t be bothered to pick up after themselves. It’s not the associates making the mess. Your type has us outnumbered.” That’s when I witnessed someone deflate.
