23. He Served Up A Bad Attitude
I used to manage a restaurant. My hosts were in charge of taking to-go orders, but I couldn’t take them away from the host stand to get them ready. So, I had them grab a server who wasn’t really busy and had them do it. On his second day, my host came to me and said, “I asked the new guy to grab the to-go order for me, and he told me that it’s not his job”.
It was the end of the shift, and everyone was putting chairs up. Instead of singling him out, I just pulled everyone together and said, “Hey. If they ask you to get a to-go order, do it. They aren’t asking you because they’re lazy, they’re asking you because I’ve told them to ask you”. After my little speech, the new guy turned around and started slamming chairs around. I wasn’t going to have it and fired him.