21. Swindler Of The Silver Screen
I worked at a movie theater that, like most places, had a rewards program. You showed your card to the box office cashier as you purchased your ticket, and as you earned points, you got free drinks, popcorn, and, eventually, a free ticket. This one cashier, who seemed to always have tons of cash on her person, would take the guest’s free tickets and keep them.
When the next guest would come and pay exact change, she would use the free ticket and pocket the cash. We had cameras in the box office, so it was a shock that she got away with it for so long. She got caught because a very regular guest asked to speak to our general manager and was wondering why she wasn’t getting free tickets anymore.
A few days later, the same guest came back, but she couldn’t stay for her movie. She had to leave and wanted a refund. Our general manager went down to handle it for her and noticed the ticket was a free movie, so we couldn’t give her a refund. She insisted she paid the exact change to the cashier that was there a few hours before.
The manager reviewed the footage, and sure enough, she had given exact change for a ticket—no coupon—but the cashier had one in front of her and slid it sneakily to use. The general manager greeted her in the break room and told her to take her stuff home; she no longer worked there.