Bad customer service
I took a deep breath, struggling to remain composed. “I’m not accusing anyone. I just want to know where my money went,” I replied.
The manager shook his head, visibly irritated. “I think you made a mistake and now you’re trying to blame us.” My frustration turned into anger.
“I have a receipt!” I insisted, waving it in front of him. He snatched it, barely glancing at it before dismissing me. “This proves nothing.”