Signs of chaos
Despite their promise, the representative’s stammering responses hinted at internal chaos. There was a clear sense of urgency in their voice, and their eyes betrayed a level of disarray within the organization.
It became evident that our persistence had rattled them. “They’re definitely feeling the heat now,” my grandson remarked as we walked out.
I felt a mix of satisfaction and unease—things were moving, but how much could we trust them?