1. Unwarranted
This happened a few years ago when my wife and I were buying an iPad for our teenage daughter. We went to a UK computer chain called “iStore”. They aren’t part of Apple, they just picked a name that made it obvious what they specialized in.
My daughter and wife had picked out the model and a case and headed to the register.
The idiot at the register, however, decided that what iStore really needed was the revenue from an extra warranty. My wife told him, “No, thanks”. He persisted and again, she said, “No, thanks”.
I was standing pretty far away from them—very much NOT at the till with them. Then the sales guy turned to me, and said, “Are you sure she doesn’t need an extended warranty”?
I wasn’t having any of it.
I ignored him and turned to my wife. “Do you want to go? We can just buy it on Amazon”. My wife agreed with me. The sales guy looked at me open-mouthed, and I said, “You’ve lost the sale. She was the customer”.
I can only hope that he learned about assuming that the woman could be overruled that day.